robert Hi @robert, We are sorry to hear about the issues you have faced. Please keep in mind that, in this situation, we kindly advise reaching out to the casino's support team as they can provide further clarifications on this matter. Let us know if there's anything else we can help out with. Cheers!
GambleAware is a charity with the mission of preventing problem gambling in the UK.
The independent charity offers gambling prevention tools and treatment services to the affected players.
robert
Admin